Privacy Policy
How PromptPixora collects, uses, and protects your personal data
Introduction
This Privacy Policy explains how PromptPixora ("we", "us") collects, uses, and protects your personal information when you use https://promptpixora.com (the "Service").
For any privacy question or request, contact us at futuredog8888@gmail.com.
Information We Collect
- Account information: your name, email address, password (stored only as a secure hash), and profile picture. If you sign in with Google, we receive your name, email address, and profile picture from Google.
- Content you create: prompts you enter, reference images you upload, images you generate, your generation history, and your favorites.
- Payment information: credit package purchases and payment status. Card details are entered directly with Stripe; we never see or store your full card number.
- Technical information: IP address, browser type, device information, and request logs needed to operate and secure the Service.
How We Use Your Information
- To create and maintain your account and sign you in
- To generate images from your prompts and store your results
- To process purchases and manage your credit balance
- To send account emails such as email verification and password reset
- To respond to support requests
- To detect, prevent, and address fraud, abuse, and technical issues
We do not sell your personal information and we do not use it for advertising.
Service Providers
We share data only with providers that help us run the Service:
| Provider | Purpose |
|---|---|
| Cloudflare | Hosting, database, file storage, and network security |
| Stripe | Payment processing |
| Resend | Sending account emails |
| KIE | AI image generation (receives your prompts and reference images) |
| Optional sign-in with Google |
These providers process data on our behalf under their own privacy and security terms, and may process it outside your country.
Data Retention
We keep your account data and generated content while your account is active. Payment records may be retained longer where required for tax, accounting, or fraud-prevention purposes.
Your Rights
You can view and update your profile in your account settings, and you can delete your account from the settings page. Deleting your account removes your profile, generation history, and favorites. You may also contact us to request access to, correction of, or deletion of your personal data.
Cookies
We use only the cookies required to keep you signed in and to remember your preferences. See our Cookie Policy for details.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
Data Security
We use HTTPS, hashed passwords, and access controls to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the date above.
Contact Us
Email: futuredog8888@gmail.com